About
Hi! My name is Bev.
I have worked within an agency multi disciplinary team. Given the smaller scale of this team, I have been fortunate to be instrumental in the end to end UX research project journey - from proposals and tenders, to strategy/planning, full implementation of methodologies, all the way through to IA and supporting UX/UI design.
UX research is all about people. For me, this is what makes it such a fascinating area of tech!
I am...
A passionate lifelong learner
Deeply analytical with attention to detail
A strong and empathic communicator
Experienced at pivoting communication for varying stakeholders
Keen to get my teeth into solving a challenging problem
Excellent at funnelling vast amounts of insight into actionable recommendations
A huge advocate for users' points of view, whilst balancing business needs and constraints
A team player - always excited to share my experience and coach others
My skills
I have experience of a vast range of UX research methods and am very confident in choosing the right tools to gap-fill knowledge. I am capable of planning and delivering just the right amount of research to achieve success; balancing user needs, business requirements and content delivery.
User research: ethnography/field studies, interviews, focus groups, surveys, card sorting, tree testing
Usability testing, first click testing, five second testing
Personas, user stories and user journey mapping
Information architecture
Heuristic review
Competitor analytics
Data and analytics
Research reports and presentations
Stakeholder managment
UX Tools
Miro
Usertesting.com
Usability Hub
Optimal Sort
Google analytics
Lookback
Hotjar
Treejack
First click testing
My experience
Red Bullet
Ux Researcher
Nov 2011 — present
Red Bullet
Digital Project Manager
Nov 2010 — Nov 2011
Kent County Council
Senior Comms Officer
Aug 2008 — Nov 2010
For more details, please download my CV.
I'd love to hear from you
If you like what you see and want to work together, get in touch!
